Cookies
Cookie Policy
How cookies and similar technologies are used in connection with Calentivo.
Last updated: March 1, 2026
This Cookie Policy explains how cookies and similar technologies are used in connection with Calentivo (the Service) and the website available at /{locale}/cookies (the Website).
Read our Privacy Policy1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. Cookies allow a website to recognize a device and store certain information about preferences or past actions.
Cookies do not typically contain directly identifying personal information, but they may be linked to personal data we hold about you.
- Session cookies: deleted when you close your browser.
- Persistent cookies: remain on your device until they expire or are deleted.
- First-party cookies: set by Calentivo.
- Third-party cookies: set by third-party service providers.
2. Why We Use Cookies
We use cookies and similar technologies to:
- Ensure proper functionality of the Website and platform.
- Maintain secure login sessions.
- Protect against fraud and abuse.
- Store user preferences.
- Analyze traffic and usage patterns.
- Improve performance and user experience.
- Support certain integrations and embedded services.
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for operation of the Website and the Service. They enable core functionality such as:
These cookies are used on the basis of legitimate interest under Article 6(1)(f) GDPR and do not require consent. If you disable these cookies, parts of the Service may not function properly.
- User authentication.
- Account session management.
- Security and fraud prevention.
- Load balancing.
- Saving consent preferences.
3.2 Functional Cookies
Functional cookies remember choices you make and improve usability. Depending on jurisdiction, they may be activated based on legitimate interest or consent.
- Language preferences.
- Interface settings.
- Time zone settings.
- Dashboard configuration.
3.3 Analytics and Performance Cookies
We may use analytics cookies to understand how visitors use our Website and Service. These cookies help us:
Analytics data is typically aggregated and does not directly identify individual users. Where required by law, analytics cookies are activated only after user consent.
- Measure traffic.
- Understand feature usage.
- Identify performance bottlenecks.
- Improve platform stability.
3.4 Third-Party Cookies
Calentivo may use third-party services that set cookies, including:
These providers may set cookies when their services are embedded or triggered within Calentivo. We do not control third-party cookies directly. Their use is governed by the respective third-party privacy and cookie policies.
- Stripe for secure subscription billing flows.
- Bird when messaging functionality is enabled.
- OpenAI when AI-assisted features are used.
- Hosting or infrastructure providers.
4. Legal Basis for Cookie Use
Depending on the cookie type, the legal basis may include:
- Legitimate interest (Article 6(1)(f) GDPR) for strictly necessary cookies.
- Consent (Article 6(1)(a) GDPR) for analytics or non-essential cookies where required.
Consent Management
Where consent is required, it is collected through the cookie banner before such cookies are activated. You may withdraw consent at any time via the cookie settings control on this /{locale}/cookies page.
5. Cookie Retention
Cookie retention periods vary depending on type:
- Session cookies are deleted when you close your browser.
- Persistent cookies remain for a defined period (for example, 30 days, 6 months, or 12 months), depending on purpose.
- Exact durations may vary depending on technical implementation.
Payment Processing Clarification
We do not use cookies to process end-customer payments, as Calentivo does not handle payment transactions for End Customers.
6. Managing Cookies
You can control cookies in several ways:
6.1 Cookie Banner Preferences
When first visiting our Website, you are presented with a cookie consent banner. You may:
- Accept all cookies.
- Reject non-essential cookies.
- Customize preferences.
6.2 Browser Settings
Most browsers allow you to manage cookies through browser settings and help menus.
Disabling certain cookies may impact functionality.
- Delete cookies.
- Block cookies.
- Receive alerts when cookies are set.
7. Do Not Track
Some browsers support a Do Not Track signal. Currently, there is no industry-wide standard for responding to these signals. Therefore, Calentivo does not respond to Do Not Track signals in a standardized way.
8. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in legal requirements, technology, or our practices. The latest version is always available at /{locale}/cookies.
Material changes are communicated through the Website or via email where appropriate.
9. Contact Information
If you have questions regarding this Cookie Policy, you may contact us at:
- privacy@calentivo.com
Supervisory authority
As Calentivo is operated from Estonia, the supervisory authority for data protection matters is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).